FAQ

We add new products almost every day. If you don't see what you need on the site, please contact us. Your suggestions are always welcome.

Minimum order:

• For warehouse pickup, your basket subtotal must be $150 or more.
• For delivery within 25km of our warehouse, a minimum of $195 (to the South Shore) or $225 (to Montreal) is required.
• The minimum increases after 25 km. Freight charges are extra, depending on mileage.

It's not necessary to wash equipment after use, but we do encourage you to remove extra food from plates and rinse them, empty glasses and separate them, and shake tablecloths of any debris. Items must be returned to their respective containers.

It's always to your advantage to reserve the equipment you need as soon as possible, so we can make sure it's available at the time of your event. You can make changes to your reservation up to 72 hours before the day of delivery.

Damage waiver

For full details of our terms and conditions, go to our terms and conditions page, section Damage waivers.

The rental period is 24 hours (or for the duration of a weekend), from Friday to Monday. For long-term rentals, we offer special rates.

Yes, on request and according to your needs, a fee will be charged for this service. Please note that we do not install tablecloths, chair covers or cutlery.

Our fees are as follows:

• Chair set-up/break-down fee: $2.75/chair. This includes setting up the chairs according to the established plan.
• Cushion set-up/dismantling fee: $2.75/cushion. This includes installing the cushions on the chairs.
• Table set-up/dismantling fee: $5/table. This includes unfolding the tables and arranging them according to plan.
• Checkroom set-up/dismantling fee: $3/cloakroom. This includes assembling the different parts of the checkroom and hanging the hangers.

Yes

• For delivery within 25km of our warehouse, a minimum subtotal of $195 (to the South Shore) or $225 (to Montreal) is required.
• The minimum increases after 25 km. Freight charges are extra, depending on mileage.

Whether on the South Shore, the North Shore or in the regions, we will provide you with courteous, punctual service. Charges will be calculated according to mileage and the number of trucks required.

Yes, during our closing hours, call our main line at 450-463-2200 and one of the options will direct you to our emergency line, which can help you with an order you already have.